WELCOME TO OUR STORE
40% Off Selected Items | Shop Sale
Free Shipping over $75.00| Shop Now

FAQ

Questions frequently asked?

What materials are used for your baskets?

  • Macrame cord 3mm-5mm cotton cord
  • Polyester Macrame cord
  • T-Shirt yarn 100% Cotton
  • Cotton for our baskets is our preferred choice.

Why are hand made crocheted items more expensive than store bought?

✨ Quality vs. Quantity Store-bought items are often designed for "fast fashion"—cheap to buy but quick to fall apart.

  • Superior Durability: Handmade items use better tension control and higher-quality yarns that don't pill or stretch out as quickly as mass-market materials.
  • Keepsake Value: A store-bought sweater is expendable; a hand-crocheted one is a durable piece of "slow fashion" built to last years.
  • Sustainable Choice: Small-scale production has a lower carbon footprint and uses natural fibers that are kinder to the earth.

What if you don't have the color or size I am looking for?

Special orders are accepted just send a contact form or email us letting us know what you are looking for. Special orders are accepted.

Ordering

Can I change my shipping address after I order?

If your order hasn't been packed or dispatched yet, we may be able to update your delivery address. Please get in touch with our customer support team within 12 hours of placing your order.

What if I want to speak to someone?

Whether it's a product question, shipping concern, or you just want to sayhi we’re here for it. Fill out our contact form and our customer care team will respond within 24–48 hours (excluding weekends).

Shipping

What countries do you ship to?

Only ship in the United States. Also offer a pick up if you live near Racine WI. Free shipping is offered for any orders over $75.00.

How long will it take to receive my order?

We ship fast, so you can start glowing sooner.

  • 5 -7 business days
  • Available on eligible orders
  • Varies by location—estimated at checkout

Once your order ships, you’ll receive tracking details via email so you can follow it every step of the way.

Is shipping free?

Enjoy free domestic shipping when your order total reaches $75.00 or more. For all other orders, shipping costs are calculated at checkout based on your location and delivery speed.

What if my package is lost or delayed?

While rare, delays or delivery issues can happen. If your tracking hasn’t updated or your parcel hasn’t arrived within the estimated time, just reach out. We’ll work with the courier and make things right as quickly as possible.

Need more help?

If talking to a real-life human is more your thing, you can reach out to our Customer Happiness Team via email.