Returns & Refunds

You have fourteen days from delivery to return anything unworn with its tags attached for a full refund of the item price. Return shipping is the customer's responsibility unless the piece arrived faulty or was sent in error, in which case a prepaid label is issued.

No Returns for products purchase with a gift card or an item on sale unless damaged upon arrival.

Personalised pieces — anything with embroidery or an alteration made to your measurements — cannot be returned unless faulty. This is stated on the product page above the add-to-bag button before you order.

Refunds are issued to the original payment method within three working days of the return arriving at the studio. Original shipping charges are refunded only where the order was faulty or incorrect.

Damage from ordinary wear is covered; damage from alteration by a third party is not.